.bot-burbuja{position:fixed;right:1.1rem;bottom:1.1rem;z-index:30;width:56px;height:56px;border:0;border-radius:50%;background:var(--degradado-tarjeta);color:#fff;display:flex;align-items:center;justify-content:center;cursor:pointer;box-shadow:0 12px 28px #57008073;transition:opacity .25s ease,translate .25s ease}.bot-burbuja svg{width:26px;height:26px;fill:currentColor}.bot-burbuja:focus-visible{outline:3px solid var(--magenta);outline-offset:3px}body.bot-presente .ws-flotante{bottom:calc(1.1rem + 56px + .6rem)}body.bot-panel-abierto .bot-burbuja,body.bot-panel-abierto .ws-flotante{opacity:0;translate:0 14px;pointer-events:none}.bot-panel{position:fixed;right:1.1rem;bottom:1.1rem;z-index:40;width:min(380px,calc(100vw - 2rem));height:min(620px,78vh);height:min(620px,78dvh);display:flex;flex-direction:column;background:var(--blanco);color:var(--tinta);border-radius:var(--radio-tarjeta);overflow:hidden;box-shadow:0 24px 60px #00000073;opacity:0;translate:0 16px;pointer-events:none;transition:opacity .22s ease,translate .22s ease}.bot-panel.abierto{opacity:1;translate:0 0;pointer-events:auto}.bot-cabecera{display:flex;align-items:center;gap:.6rem;padding:.75rem .9rem;background:var(--degradado-tarjeta);color:#fff}.bot-avatar{flex:0 0 auto;width:34px;height:34px;border-radius:50%;background:#ffffff26;display:flex;align-items:center;justify-content:center;font-weight:700}.bot-quien{flex:1;min-width:0}.bot-quien strong{display:block;font-size:.95rem}.bot-quien small{font-size:.72rem;opacity:.9}.bot-wa{display:inline-flex;align-items:center;gap:.3rem;background:#25d366;color:#fff;text-decoration:none;font-size:.7rem;font-weight:600;padding:.4rem .6rem;border-radius:var(--radio-boton);min-height:32px}.bot-wa svg{width:14px;height:14px;fill:currentColor}.bot-cerrar{flex:0 0 auto;width:36px;height:36px;background:transparent;border:0;color:#fff;font-size:1.1rem;line-height:1;cursor:pointer;border-radius:10px}.bot-cerrar:focus-visible,.bot-wa:focus-visible{outline:3px solid #fff;outline-offset:2px}.bot-mensajes{flex:1;overflow-y:auto;padding:1rem;display:flex;flex-direction:column;gap:.6rem;background:var(--gris-claro);overscroll-behavior:contain}.bot-msg{max-width:82%;padding:.6rem .8rem;border-radius:16px;font-size:.88rem;line-height:1.5;white-space:pre-wrap;overflow-wrap:anywhere}.bot-msg--bot{background:var(--blanco);border:1px solid var(--gris-borde);border-bottom-left-radius:6px;align-self:flex-start}.bot-msg--user{background:var(--degradado-tarjeta);color:#fff;border-bottom-right-radius:6px;align-self:flex-end}.bot-msg--aviso{background:#fff3cd;border:1px solid var(--amarillo);color:var(--oscuro);align-self:flex-start;font-size:.84rem}.bot-chips{display:flex;flex-wrap:wrap;gap:.4rem}.bot-chip{background:var(--blanco);border:1px solid var(--gris-borde);color:var(--tinta);border-radius:var(--radio-boton);padding:.5rem .8rem;font:inherit;font-size:.78rem;line-height:1.3;cursor:pointer;text-align:left;min-height:44px}.bot-chip:hover{border-color:var(--magenta);color:var(--magenta)}.bot-chip:focus-visible{outline:3px solid var(--magenta);outline-offset:2px}.bot-cta-wa{align-self:flex-start;display:inline-flex;align-items:center;gap:.4rem;background:#25d366;color:#fff;text-decoration:none;font-size:.84rem;font-weight:600;padding:.6rem 1rem;min-height:44px;border-radius:var(--radio-boton)}.bot-cta-wa svg{width:18px;height:18px;fill:currentColor}.bot-cta-wa:focus-visible{outline:3px solid var(--magenta);outline-offset:2px}.bot-escribiendo{display:inline-flex;gap:.25rem;align-self:flex-start;background:var(--blanco);border:1px solid var(--gris-borde);padding:.7rem .9rem;border-radius:16px}.bot-escribiendo i{width:6px;height:6px;border-radius:50%;background:var(--gris-medio);animation:bot-pc 1s infinite}.bot-escribiendo i:nth-child(2){animation-delay:.15s}.bot-escribiendo i:nth-child(3){animation-delay:.3s}@keyframes bot-pc{0%,60%,to{opacity:.3;translate:0}30%{opacity:1;translate:0 -3px}}.bot-composer{border-top:1px solid var(--gris-borde);padding:.6rem .7rem calc(.6rem + env(safe-area-inset-bottom));background:var(--blanco)}.bot-composer form{display:flex;gap:.4rem;align-items:flex-end}.bot-texto{flex:1;resize:none;border:1px solid var(--gris-borde);border-radius:16px;padding:.6rem .75rem;font:inherit;font-size:16px;line-height:1.4;max-height:96px;color:var(--tinta);min-height:44px}.bot-texto:focus-visible{outline:3px solid var(--magenta);outline-offset:2px}.bot-enviar{flex:0 0 44px;width:44px;height:44px;border:0;border-radius:50%;background:var(--degradado-tarjeta);color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center}.bot-enviar:disabled{opacity:.4;cursor:not-allowed}.bot-enviar svg{width:18px;height:18px;fill:currentColor}.bot-enviar:focus-visible{outline:3px solid var(--magenta);outline-offset:2px}.bot-priv{display:flex;flex-direction:column;align-items:flex-start;gap:.25rem;font-size:.68rem;line-height:1.4;color:var(--gris-medio);margin-top:.5rem}.bot-priv a{color:var(--magenta);font-weight:600}.bot-sr{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap;border:0}@media(max-width:480px){.bot-burbuja{bottom:calc(1.1rem + 56px + .6rem);translate:0 0}body.bot-presente .ws-flotante{bottom:1.1rem}.bot-panel{left:.6rem;right:.6rem;width:auto;height:min(640px,80dvh)}}@media(prefers-reduced-motion:reduce){.bot-burbuja,.bot-panel{transition:none}.bot-escribiendo i{animation:none;opacity:.7}}